To turn off Incognito mode, simply close your browser window and reopen Chrome from your Start menu. Select Edit Policy Setting and make sure the radio button Turn off InPrivate Browsing is enabled/filled. In the Setting pane, select Turn Off Private Browsing.

Navigate to Computer > Administrative Templates > Windows Components > Internet Explorer > InPrivate. Go to Start, type gpedit.msc into the search box and press Enter. If you are unable to locate Group Policy Editor, skip to the next step. The following instructions are for Internet Explorer 8, but may work for other versions. Internet Explorer may have private browsing set to enabled at all times. It may also force the Microsoft Silverlight plug-in used by to install every time you launch your browser. Private browsing, also called sandbox mode or Incognito mode, prevents Netflix from using cookies to store information needed to stream video from our service. You may now attempt to sign in with the new Administrator account and retry Netflix.įor more information about troubleshooting permissions issues in Mac OS X, we recommend contacting Apple. Select Administrator from the New Account pop-up menu.Įnter a name that you would like to use for the account.Įnter the account password in the Password and Verify fields, and a hint to help recover the password.Įnsure that the option to Allow user to administer this computer is checked. Select Add (+) below the list of accounts. You may want to retry the previous steps while signed in as a different user with administrative rights, or create a new If you are signed in as Admin and are still unable to watch, there may be an issue with the permissions on your account. Make sure Admin appears under the current user name. In Snow Leopard (10.6) or earlier, select Account. In Lion (10.7) or later, select Users & Groups. Select the Apple icon in the upper left corner of the screen, then select System Preferences. The player uses the Microsoft Silverlight plug-in, which requires that your OSX profile has administrative rights.

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